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Archive for the ‘Customer Service’ Category

Accounting Clerk and Administrative Assistant   Job Code: 20180718

Terms of Employment: Full-time

Wage: TBD – depending on experience

Job Description:

  • prepare client documents for personal and business tax filings (mainly during tax season)
  • ensure client bookkeeping records are in order, up to and including a clean trial balance
  • provide assistance with other accounting related matters to accountant and other office staff
  • prepare HST filings
  • perform client bookkeeping
  • reception relief – answering phone and walk-in clients inquiries

Job Qualifications:

  • experience in QuickBooks and Quick Books Online is an asset
  • intermediate-to-advanced proficiency in Microsoft Office (Word, Excel)strong numeric skills, investigative skills, and attention to detail
  • excellent interpersonal communication skills (listening, verbal, and written)
  • personal ethics, honesty, and integrity
  • use of appropriate judgment to defer questions which are beyond the scope of the bookkeeper

 Industry: Accounting Firm

Location: Etobicoke

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: July 18, 2018

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Terms of Employment: Full-Time Contract              Job Code: 20180717

Wage: $19.28 to $23.23/hr

Job Description:

  • Greet clients and provide support as needed
  • Schedule client appointments and provide reminders
  • Manage, prepare, maintain, update, and scan documents for EHR electronic health records
  • Manage an eight-line telephone system, answer incoming calls and direct to appropriate personnel
  • Sort and distribute all incoming and outgoing mail and parcels
  • Distribute/track harm reduction supplies as needed
  • Maintain client confidentiality

Job Qualifications:

  • Completion of relevant certificate or diploma and two years experience in a Community Health Centre or healthcare related setting
  • Knowledge of Personal Health Information Privacy Act, Consent of Information/Records of Information and Medical Records Management
  • Proficient in MS Office, clinical electronic scheduling and health records
  • Knowledge of Medical Terminology would be an asset
  • Knowledge of Nightingale-on-Demand electronic health record is a strong asset
  • Able to work effectively with a diverse client population including people with mental health and /or addictions issues
  • Languages representing the local community are a strong asset (e.g. Bengali, Tamil, Somali, Vietnamese, Chinese, French)

Industry: Health

Location: Downtown Toronto

Application Deadline: Monday, July 23, 2018

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: July 17th, 2018

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Position: Billingual Administrative Assistant         Job Code: 201800709

Terms of Employment: Full-Time contract, 35 hours per week

Wage: $17-$18/hr

Job Description:

  • Coordinate and/or support assigned databases (e.g. networks, contacts, monitoring activities, communication tracking etc.)
  • Coordinate meeting and event logistics, including promotion, space, equipment, online registration
  • Process cheque requisitions for multiple projects and stakeholders
  • Maintain accurate records of invoices received and processed and cheque requistions
  • Provide technical supports to webinars and assists in the electronic  filing of documents
  • General administrative functions (photocopy, file, travel arrangements, etc.)

Job Qualifications:

  • Excellent written and verbal communication skills in both French and English
  • University or college degree in a related field, or equivalent combination of education and experience
  • Minimum 1 year experience in an administrative capacity
  • Advanced skills in MS Office Suite Skills
  • Familiarity with Adobe Connect, Survey Monkey, Eventbrite and Maximizer an asset
  • Strong data entry skills and experience in maintaining data, accuracy required

Location: Downtown Toronto

Industry: Health

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: July 9, 2018

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Sales Representative

Position: Sales Representative                             Job Code: 20180613

Terms of Employment: Part-Time, Permanent

Wage: $16-$18/hr + bonus incentives

Job Description:

  • Educate clients on the benefits of health and wellness products and skincare
  • Conduct sales presentations and product demonstrations to a wide range of prospective clients
  • Responsible for generating leads, meeting and/or exceeding sales goals
  • Negotiate contracts with prospective clients
  • Strong customer service and/or sales skills
  • Outgoing and friendly personally

Job Qualifications:

  • Passion and commitment to a health and wellness lifestyle
  • Motivation for sales and meeting sales goals
  • Desire to sell products or services to customers’ needs
  • Excellent communication and interpersonal skills
  • Previous experience in sales role is an asset

Industry: Health and Wellness

Location: Mississauga

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Posted Date: June 13, 2018

 

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Housekeeper

Position: Housekeeper                                              Job Code: 20180605

Terms of Employment:Part Time/ 25 hours

Wage: $14/hr

Job Description:

  • Clean rooms, hallways, and other work areas so that health standards are met
  • Clean rugs, carpets, upholstered furniture, using vacuum cleaners and/or shampooers
  • Empty wastebaskets and transport other trash and waste to disposal areas
  • Dust and polish furniture and equipment
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers

Job Qualifications:

  • Professionalism
  • Valid driver’s license
  • Ability to follow instructions
  • Prior cleaning experience an asset

Industry: Hospitality 

Location: Downtown East

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: June 5, 2018

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Counter Clerk

 

Position: Counter Clerk                                           Job Code: 20180612

Terms of Employment: Part-time or Full – time

Wage: $14.00/hour

Job Description:

  • Provides important visual cues for guests that make a positive first impression
  • Follows procedure to ensure coffee and products are always fresh and accurate
  • Delivers consistent and outstanding guest service to customers
  • Uses proper procedures to ensure the accuracy of every order for every guest
  • Promptly executes service recovery for any guest concerns or complaints
  • Listens carefully to guests and apologizes for the experience in the case of a complaint

Job Qualifications:

  • Must be able to work early mornings, 5:30am to 12:30pm
  • 1 or more years of experience in handling cash and customer service (an asset)
  • Competent math skills
  • Ability to work independently or in a team environment

Industry:  Fast Food Restaurant

Location: Downtown Toronto

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the Subject Line. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Posted Date: June 12, 2018

 

 

 

 

 

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Terms of Employment: Part-Time                                                               Job Code: 20180606

Wage: $14.00/hr

Job Description:

  • Explain company products and services to clients in person and over the phone
  • Greet clients in a professional and friendly manner
  • Assist team members with record management tasks
  • Confirm and verify appointments and advise appropriate staff accordingly
  • Collect payments via cash, debit and visa
  • Assist in preparing company brochures, flyers and  other promotional material
  • Ability to multi-task in a fast paced environment
  • Ideal candidate must be friendly and outgoing

Job Qualifications:

  • Previous experience working in a salon or spa environment an asset
  • Good communication and interpersonal skills
  • 2-3 years of customer service exprerience
  • Team player who enjoy sharing new ideas and working in a team environment
  • Professional attitude

Industry: Spa/Salon

Location: Scarborough

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: June 6th, 2018

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