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Customer Service Specialist                                 Job Code: 20180820

Terms of Employment: Full-time

Wage: $16/hr

Responsibilities:

  • Effectively manage incoming calls and emails to attend any inquiries from customers
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Work closely with Operations to assure that orders are efficiently processed
  • Creating and maintaining documents that answer common support questions

Skills and Requirements:  

  • Must have 1-3 or more years of experience working in Customer Service
  • Understanding the importance of quality relationships and enjoying to help people
  • Exceptional written and verbal communication skills and excellent organizational abilities
  • Excellent people skills, warm, enthusiastic, and friendly both in person and over computer
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, manage time effectively and work in a team
  • Issue management and resolution skills
  • University degree

Industry: Service

Location: Jane and Eglinton

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: August 20, 2018

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Office Administrator                                                     Job Code: 20180815

Terms of Employment: Full-time, Mon to Fri 9am to 5pm, minimum 37.5 hours

Wage: $18-$20 per hour

Job Description:

  • Perform various accounts receivable duties
  • Perform various office assistant duties (scanning, files etc.)
  • Excellent attention to detail
  • Ability to meet deadline in a fast and efficient manner
  • Provide assistance with other accounting duties

Job Qualifications:

  • Must have excellent written and oral English skills
  • Must have  Accounts Receivables experience and solid Microsoft Office skills
  • Must be available to work for extended hours when needed
  • Must have a valid driver’s licence
  • Office has a dog, as such, preference will be given to a person who is not allergic and is comfortable with pets

Industry: Distribution Firm

Location: Etobicoke

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: August 15, 2018

Cashier/Barista

Cashier/Barista                                                          Job Code: 20180815

Terms of Employment: Full-time

Wage: $14/hour

Job Description:

  • Safe handling of food and beverage products
  • Process customer orders  and complete transactions
  • Receive payments and cash handling
  • Serve beverages and food items according to company’s  standards
  • Ability to demonstrate knowledge of products and service
  • General cleaning and sanitation duties

Job Qualifications:

  • Customer service experience
  • 1 or more years of experience in food service preferred

Industry: Food Services

Location: Downtown Toronto

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: August 15, 2018

Production Bakery Assistant                                       Job Code: 20180808

Terms of Employment: Full-time

Wage: $14-$16/hour depending on experience

Job Description:

  • General bakery production – handling baking, manufacturing and packaging
  • Constantly working to improve upon production efficiencies
  • Quality Control and Lot Coding
  • Self-Motivated to work efficiently and to stay on schedule
  • Comfortable working alone at times
  • Dishes, cleaning and organizing of the kitchen
  • Prepping orders for shipping and delivery
  • Any other duties as required

Job Qualifications:

  • 1+ years of baking experience or you must be good with your hands and good at following directions
  • Team work , flexibility and a positive attitude
  • A keen eye for detail and high standards
  • Ability to lift 30 to 50 lbs

Industry: Food Services

Location: Dufferin and Eglinton

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: August 8, 2018

Sales and Marketing Representative                                                                                           

Job Code: 20180807

Terms of Employment: Full-time

Wage: $16/hr

Responsibilities & Duties:

  • Promote our new line of Italian Porcelain outdoor tile to Landscape Architects
  • Working both inside and outside sales along with customer service
  • Responsible for marketing all products and require excellent social media skills
  • Proficient with Facebook, Twitter, and Instagram and Market research software
  • Adept at Google Analytics, Mixpanel, AdWords, Word Press, plus working knowledge of Mail Chimp, Hubspot, Hootsuite/Buffer
  • Competent in all Microsoft Office applications

Job Qualifications:

  • Background in landscape design or construction is an asset
  • Previous experience in sales and/or marketing
  • Excellent communication skills both written and verbal
  • Fast learner who is flexible and has good people skills
  • Advanced computer skills

Industry: Landscape

Location: Mississauaga

Application Deadline: August 30, 2018

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: August 7, 2018

Job Code: 20180731

Terms of Employment: Part-Time — Mondays, Wednesdays, Fridays 4pm to 8pm and Sundays 9am to 5pm

Wage: $16/hr

Job Description:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Job Qualifications:

  • Proven work experience as a Receptionist, Admin Assistant or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school diploma and additional certification in Office Administration is a plus

Industry: Private School

Location: Toronto

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: July 31, 2018

Medical Clerk

Medical Clerk                                                                  Job Code: 20180725

Terms of Employment: Full-time, 9am to 5pm

Wage: $15/hr

Job Description:

  • Schedule appointments for doctors using ERM system
  • Answer patient enquiries over the phone and in person
  • Arrange and file client charts
  • Ability to work in a team environment
  • Contact clients to arrange follow up appointments

Job Qualifications:

  • 2  to 3 years administrative experience
  • 1 or more years of medical experience
  • Certificate in medical procedures required
  • Must be able to use a scheduling system, ERM in particular
  • Experience providing customer service and responding to inquiries
  • Knowledge of standard office practices and procedures

Industry: Medical

Location: Downtown Toronto

How to Apply: If you meet these qualifications please email your cover letter and resume to jobdev@timeschange.org. Please quote Job Title and Job Code in the subject line. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.

Posted Date: July 25, 2018